Remote Client Account Coordination Assistant

Overview

We are increasing our remote support team and are looking for dependable individuals who enjoy assisting clients and handling multiple priorities. In this role, you will help coordinate reservations and related services, including accommodations, activities, transportation, and event-based arrangements.

In Short

• Support clients with planning and coordinating customized arrangements
• Research, compare, and confirm reservation options based on client needs
• Provide accurate information and thoughtful recommendations
• Communicate professionally via email and phone
• Assist with updates, changes, and service-related inquiries
• Maintain organized and accurate client records
• Participate in training sessions

Requirements

• Authorized to work in the US, UK, Mexico, Australia, or Spain
• Strong written and verbal English communication skills
• Reliable internet access and smartphone (computer is also strongly recommended)
• Strong organizational and customer service skills

Benefits

• Fully remote environment
• Flexible scheduling
• Ongoing training
• Supportive team setting