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Customer Service Representative - Remote

Posted 1 week ago
Customer Service
Full Time
Worldwide
$18/hour

Overview

As a Customer Service Representative at TTC, you will support our Family of Brands and share your love of travel with others, ensuring exceptional service and transformative travel experiences.

In Short

  • Full-time position in customer service.
  • Flexible contact center work environment.
  • Support guests through inbound calls, chats, and emails.
  • Develop knowledge of travel brands and destinations.
  • Collaborate with team members to meet service goals.
  • Opportunities for growth within the contact center.
  • Annual travel credit after the first year.
  • Comprehensive health benefits and 401k plan.
  • Paid volunteer days to support community causes.
  • TICO certification required within first 60 days.

Requirements

  • Strong customer service orientation.
  • Attention to detail and quality.
  • Enthusiastic and positive attitude.
  • Ability to multitask and prioritize.
  • Tech-savvy and willing to learn new software.
  • Availability for overtime and flexible shifts.

Benefits

  • Annual travel credit of $1,250.
  • Work from anywhere for 2 weeks a year.
  • $3,000 per year for external learning and development.
  • Two paid workdays for volunteering.
  • Comprehensive health benefits.
  • 401k retirement plan.

T.T.C

The Travel Corporation

The Travel Corporation (TTC) is a leading travel company with over 100 years of experience in creating exceptional travel experiences that positively impact both travelers and the destinations they visit. Driven by a commitment to service through passion, people, and purpose, TTC emphasizes responsible travel and unique local experiences. The company fosters a collaborative and creative work environment, offering flexible work options and opportunities for professional growth. With a focus on making travel matter, TTC encourages its team to innovate and delight guests while ensuring a positive impact on communities and wildlife.

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