telepunkt - frank schaefer e.K. is a premium telephone and assistance service based in Herborn, Germany, with over 20 years of experience in providing professional and personal communication solutions for clients. The company specializes in handling inbound and outbound calls, managing assistance tasks, ticketing, conducting extensive research, and supporting clients in customer acquisition and relationship strengthening. telepunkt is dedicated to delivering a competent and personal service, emphasizing the importance of telephone communication in today's digital age. The company fosters a collaborative work environment with flexible working hours, including the option for remote work after training, and is committed to the development and well-being of its employees.