Remote Otter LogoRemoteOtter

Bilingual Client Ambassador (Remote)

Posted 7 hours ago
Customer Service
Contract
Worldwide
12.00 USD/hour

Overview

We are looking for self-motivated bilingual professionals to work as Independent Contractors in a fully remote role, delivering quality customer service in both Spanish and English.

In Short

  • Bilingual communication skills (Spanish & English)
  • Minimum 1 year of customer service experience
  • Self-motivated and independent work ethic
  • Flexible availability for 24/7 project bidding
  • Remote work with a supportive contractor community
  • Competitive pay starting at $12.00/hour
  • Onboarding resources provided for success
  • Contractors choose their own projects and shifts
  • Required equipment includes monitors, camera, headset, and internet
  • Complete remote readiness test and personality assessment

Requirements

  • High School Diploma or equivalent
  • 1 year of customer service experience
  • Fluency in Spanish and English (speaking, reading, writing)
  • Proficiency in computers and web-based platforms
  • Strong work ethic and self-motivation
  • Flexibility in scheduling
  • Ability to work independently
  • Completion of remote readiness test
  • Completion of Plum Personality Assessment
  • Access to required equipment for remote work

Benefits

  • Independent contractor agreement
  • Fully remote work from home
  • Support during onboarding and ramp-up
  • Opportunities to bid on various shifts and projects
  • Collaborative contractor community
  • Flexibility to grow professional skills and portfolio
  • Competitive pay structure
SureCall logo

SureCall

SureCall is a dynamic and award-winning company that specializes in providing exceptional customer service through a remote team of Client Ambassadors. With a strong focus on agent engagement and support, SureCall fosters a positive and friendly work environment that values employee input. The company offers comprehensive training, career progression opportunities, and a variety of engaging tasks beyond just data entry. Committed to work-life balance, SureCall provides full-time remote positions with flexible hours, competitive salaries, and a comprehensive benefits package, making it an ideal workplace for those passionate about customer service.

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