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Patient Financial Advisor I - Remote

Posted 1 week ago
Customer Service
Full Time
USA
$18.71 - $25.65/hour

Overview

As a Patient Financial Advisor, you will support the healthcare team by managing payer verifications and authorizations, ensuring compliance, and providing excellent service to patients and payers.

In Short

  • Verify payer status using Cerner worklists.
  • Conduct coverage verifications and authorizations in a timely manner.
  • Collaborate with team members on payer changes.
  • Monitor daily census for patient payer changes.
  • Ensure compliance with payer requirements.
  • Assist Utilization team with payer requests.
  • Confirm insurance eligibility for patients.
  • Work a day shift from 8:30 am to 5:00 pm.
  • Maintain communication with payers for requests.
  • Provide support in a faith-based healthcare organization.

Requirements

  • High School Diploma or GED required.
  • Minimum of 2 years’ experience in a healthcare financial environment.
  • Experience in insurer or public health settings preferred.
  • Strong communication skills.
  • Ability to work in a remote setting.
  • Familiarity with Cerner or similar systems.
  • Detail-oriented with a focus on compliance.
  • Team player with collaborative skills.
  • Proficient in handling insurance documentation.
  • Commitment to the mission of the organization.

Benefits

  • Work-life balance with nonrotating shifts.
  • Recognition and rewards for professional expertise.
  • Comprehensive medical, dental, and vision coverage.
  • Employer-paid short & long-term disability.
  • Paid Time Off and retirement contributions.
  • Tuition reimbursement options available.
  • Employee Assistance Program (EAP) support.
  • Subsidized childcare at participating centers.
  • Flexible spending accounts and voluntary benefits.
  • Faith-based organizational culture.

S.C.S.S

Support Center - Shared Services

Adventist HealthCare, based in Gaithersburg, MD, is a faith-based, not-for-profit organization dedicated to improving the health and well-being of individuals and communities through a comprehensive ministry of physical, mental, and spiritual healing. With over a century of service, Adventist HealthCare operates three acute-care hospitals, two physical rehabilitation hospitals, outpatient centers, imaging centers, urgent cares, home care services, employer health programs, and physician networks. The organization is recognized for its high-quality care in various specialties, including cardiac, OB, cancer, stroke, orthopedic, rehabilitation, and mental health services. Adventist HealthCare is committed to providing compassionate care and has a long-standing tradition as the largest provider of charity care and community benefit in Montgomery County, employing over 6,000 professionals who strive to make a difference in the lives of others.

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