Housing and Neighbourhoods Lead - Remote

Overview

The Housing and Neighbourhoods Lead will oversee the delivery of high-quality housing services to Council tenants, ensuring compliance with legislation and enhancing tenant satisfaction.

In Short

• Lead operational teams in housing services.
• Ensure tenancies are well-supported and services comply with regulations.
• Drive performance and tenant satisfaction.
• Champion tenant engagement and service transformation.
• Oversee compliance frameworks and risk management.
• Contribute to financial planning and service improvement.
• Foster a culture of respect and accountability.
• Support flexible and hybrid working arrangements.
• Engage in continuous professional development.
• Work collaboratively across teams and sectors.

Requirements

• Proven experience in senior housing or public services roles.
• CIH Level 5 qualification in Housing or equivalent.
• Training or experience in leadership and management.
• IOSH Managing Safely certification (preferred).
• Strong interpersonal and analytical skills.
• Ability to lead teams through change.
• Full driving licence and access to a vehicle.
• Commitment to equality, diversity, and inclusion.
• Passion for community building and service excellence.
• Vision and resilience in leadership.

Benefits

• Generous leave entitlement (26 days, increasing to 31 days after 5 years).
• Competitive Local Government Pension Scheme.
• Wellbeing support and Employee Assistance Programs.
• Private Health Care Options.
• Electric Vehicle Salary Sacrifice Scheme.
• Paid volunteering days.
• Flexible and hybrid working arrangements.
• Learning and development opportunities.