Senior Technical Program Manager - Remote

Overview

Strava is the app for active people. With over 150 million athletes in more than 190 countries, it’s more than tracking workouts—it’s where connection, motivation, and personal bests thrive. No matter your activity, gear, or goals, Strava’s got you covered. Find your crew, crush your milestones, and keep moving forward. Start your journey with Strava today.

We are seeking a Senior Technical Program Manager to lead cross-functional initiatives that span Core Infrastructure, Platform, Engineering, Product Management, Research, Legal, and Operations. This position will work closely with teams to develop and refine efficient processes, elevate effective ways of working, and maintain robust and clear communication channels across the organization.

The ideal candidate has deep experience in infrastructure and platform development processes and can partner closely with our infrastructure and platform engineering teams as they architect and maintain scalable and reliable systems. We are looking for someone who thrives in sophisticated, fast-paced environments and is capable of providing structure and leadership to drive complex technical programs from inception to completion. You will play a crucial role in influencing how we tackle infrastructure challenges and ensure that these learnings are scaled and integrated into the core development process.

In Short

• Oversee the full lifecycle of large infrastructure & platform programs and initiatives, guiding them from ideation through implementation, launch, and post-launch performance monitoring.
• Act as the central connector across diverse, cross-functional teams, ensuring effective collaboration among remote teams spanning multiple time zones, facilitating decision-making, and driving successful program delivery.
• Manage clear and consistent program communications with stakeholders at all levels across the organization, fostering transparency and ensuring timely updates and information sharing.
• Anticipate potential risks and proactively mitigate them by conducting thorough assessments to evaluate if implementation plans align with requirements and meet strategic infrastructure & platform objectives.
• Serve as the primary point of escalation for any issues related to assigned infrastructure and platform programs, ensuring swift resolution and minimal disruption.
• Establish and enhance technical and operational processes that allow infrastructure and platform programs and teams to function with high efficiency and reliability.
• Leverage and demonstrate proficiency with tools such as Jira, Confluence, Airtable, and other technological solutions to streamline workflows, enhance productivity, and optimize program and team efficiency.

Requirements

• Being a positive influence, a great communicator, and a team player.
• Understanding and evangelizing your program’s strategy and its benefits to Strava.
• Keeping a growth mindset. Constantly asking how we can improve our own frameworks and processes.
• Not being afraid to ask questions, learn, share and iterate on ways of working and program management tactics.
• Having strong communication, collaboration, problem-solving, and presentation skills.
• Embrace a roll-up-the-sleeve mentality and demonstrate flexibility in navigating dynamic work environments.

Benefits

• You are eager to help drive forward our commitment to becoming an antiracist company through the lenses of audience understanding, product development, messaging and communication.
• You have a minimum of 5 years of software program management experience.
• You have experience within core infrastructure or security teams.
• You bring energy, ideas, and creativity to the team.
• You are proactive and curious by nature.
• You have a strong understanding of the product development life cycle.
• You have an appreciation for quality and craftsmanship.