Research & Scheduling Assistant - Entry Level - Remote

Overview

The Research & Scheduling Assistant will provide exceptional customer service and assist clients with travel bookings while managing scheduling and administrative tasks in a remote environment.

In Short

• Provide customer service via phone, email, and live chat
• Assist clients with travel bookings including flights and hotels
• Maintain accurate records of client preferences and itineraries
• Coordinate scheduling for travel consultations
• Process payments and track client accounts
• Support with administrative tasks like data entry
• Research travel destinations and accommodations
• Work closely with travel agents and management

Requirements

• Experience in customer service or the travel industry preferred
• Strong organizational skills and ability to manage tasks
• Excellent verbal and written communication skills
• Proficiency with Microsoft Office Suite
• Self-motivated and reliable in a remote environment
• A passion for travel and helping others

Benefits

• Flexible remote work schedule
• Competitive salary with performance-based bonuses
• Paid time off and holiday pay
• Access to travel discounts and perks
• Professional development opportunities
• A supportive team culture