Remote Otter LogoRemoteOtter

Scheduling Assistant - Entry Level (Virtual) - Remote

Posted 7 weeks ago

Overview

We are a remote-friendly team specializing in personalized travel services and seamless client experiences worldwide. Backed by decades of expertise, we strive to deliver exceptional service and efficient solutions while offering a flexible and supportive work environment.

In Short

  • Communicate with clients via phone, email, and chat to understand their scheduling needs.
  • Assist with travel planning and scheduling, including flights, accommodations, transportation, and activities.
  • Confirm client schedules and ensure all bookings align with their preferences and budget.
  • Create, coordinate, and maintain detailed itineraries for clients.
  • Update schedules promptly to accommodate changes or special requests.
  • Maintain accurate records of schedules, bookings, and client interactions in our system.
  • Monitor deadlines, payment schedules, and booking confirmations to ensure smooth execution.
  • Assist in resolving scheduling conflicts or challenges efficiently and professionally.
  • Fully remote opportunity with the flexibility to work from home.
  • Comprehensive training and professional development to enhance your scheduling and organizational skills.

Requirements

  • Strong communication skills in written and spoken English; bilingual abilities are a plus.
  • Excellent organizational and time-management skills with a keen attention to detail.
  • Customer service experience is preferred but not required—training will be provided.
  • Self-motivated with the ability to work independently and manage multiple tasks.
  • Basic proficiency in technology, including scheduling tools and CRM platforms (training available).

Benefits

  • Access to exclusive travel discounts and perks for personal use.
  • Supportive and collaborative team environment focused on mentorship and growth.
  • Opportunities for advancement with unlimited income potential.

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