Remote Otter LogoRemoteOtter

Scheduling Assistant - Entry Level (Virtual) - Remote

Posted 13 weeks ago
Customer Service
Full Time
Worldwide

Overview

We are a remote-friendly team specializing in personalized travel services and seamless client experiences worldwide. Backed by decades of expertise, we strive to deliver exceptional service and efficient solutions while offering a flexible and supportive work environment.

In Short

  • Communicate with clients via phone, email, and chat to understand their scheduling needs.
  • Assist with travel planning and scheduling, including flights, accommodations, transportation, and activities.
  • Confirm client schedules and ensure all bookings align with their preferences and budget.
  • Create, coordinate, and maintain detailed itineraries for clients.
  • Update schedules promptly to accommodate changes or special requests.
  • Maintain accurate records of schedules, bookings, and client interactions in our system.
  • Monitor deadlines, payment schedules, and booking confirmations to ensure smooth execution.
  • Assist in resolving scheduling conflicts or challenges efficiently and professionally.
  • Fully remote opportunity with the flexibility to work from home.
  • Comprehensive training and professional development to enhance your scheduling and organizational skills.

Requirements

  • Strong communication skills in written and spoken English; bilingual abilities are a plus.
  • Excellent organizational and time-management skills with a keen attention to detail.
  • Customer service experience is preferred but not required—training will be provided.
  • Self-motivated with the ability to work independently and manage multiple tasks.
  • Basic proficiency in technology, including scheduling tools and CRM platforms (training available).

Benefits

  • Access to exclusive travel discounts and perks for personal use.
  • Supportive and collaborative team environment focused on mentorship and growth.
  • Opportunities for advancement with unlimited income potential.
Best Days Travel logo

Best Days Travel

Best Days Travel is a dynamic and innovative travel agency dedicated to creating unforgettable travel experiences for clients. With a focus on personalized service, the company empowers its team of Remote Travel Assistants to research, plan, and book a variety of travel arrangements, ensuring that each client's unique preferences and budget are met. Best Days Travel offers a supportive and flexible work environment, providing comprehensive training, exclusive travel perks, and unlimited earning potential. The company is passionate about travel and committed to helping others explore the world, all while working from the comfort of home.

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