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Clinical Subject Matter Expert (SME) - Remote

Posted 3 weeks ago

Overview

As a Clinical SME at SmarterDx, you will play a pivotal role in enhancing our sales and customer success initiatives, particularly in demonstrating and explaining our cutting-edge Revenue Cycle Management technology solutions to prospective clients in the healthcare sector. Your expertise as a clinician, combined with your in-depth knowledge of healthcare technology, will enable you to engage effectively with fellow clinicians, ensuring our solutions meet their specific needs and standards. You will also serve as a trusted advisor to our users, ensuring they fully understand and maximize the benefits of our platform. This is an opportunity to work on leading-edge technology in healthcare and help make a significant impact on the industry.

In Short

  • Partner with Growth to articulate the value of CDI solutions during client presentations, demos, and RFPs.
  • Help hospitals and health systems understand how AI-powered CDI can improve documentation, boost revenue, and drive quality care.
  • Work closely with Customer Success to refine documentation workflows and help clients maximize their CDI programs.
  • Help design, implement, and refine comprehensive educational materials, guidelines, and curricula for CDI specialists.
  • Work closely with Product, Engineering, and Marketing teams to provide feedback on product enhancements.
  • Communicate directly with client CDI leaders to establish trust and demonstrate advanced knowledge of inpatient clinical documentation best practices.

Requirements

  • Clinical Expertise: MD, RN, or another relevant clinical credential.
  • Deep familiarity with ICD-10, HCC coding, Medicare guidelines, and payer documentation requirements.
  • Proven ability to engage with prospects and clients, translating clinical concepts into business impact.
  • Ability to distill complex CDI topics into clear messaging for both clinical and non-clinical audiences.
  • Excitement about the role AI can play in transforming CDI and revenue cycle management.

Benefits

  • Medical/dental/vision benefits
  • 401k
  • Free One Medical membership
  • Parental leave
  • Remote first
  • Minimal bureaucracy
  • Incredible teammates!

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