Online Hotel Reservationist and Client Experience Specialist - Remote

Overview

As an Online Hotel Reservationist and Client Experience Specialist, you will assist clients in booking accommodations, ensuring a smooth reservation process while providing top-tier customer service.

In Short

• Assist clients in selecting and booking hotels based on their preferences.
• Secure accommodations, upgrades, and special requests.
• Stay informed about hotel offerings and promotions.
• Use social media and networking to connect with new clients.
• Address any reservation issues with efficiency.
• Recommend premium room options and amenities.
• Work remotely with a flexible schedule.
• Access to travel discounts and FAM trips.
• Unlimited earning potential through commission-based bookings.
• Ongoing professional development and mentorship.

Requirements

• Strong communication and customer service skills.
• Attention to detail and ability to manage multiple bookings.
• Comfortable using digital booking platforms.
• Passion for hospitality and travel.
• Self-motivated and capable of working independently.
• Must be at least 18 years old.
• A computer, smartphone, and reliable internet connection.
• Willingness to complete hotel supplier training.

Benefits

• Work remotely with a flexible schedule.
• Access to travel discounts.
• Unlimited earning potential through commission-based bookings.
• Ongoing professional development and mentorship.