Communications Coach - Remote

Overview

The Communications Coach at Sagility is responsible for enhancing the communication skills of employees through training delivery, performance coaching, and the development of training materials tailored to various business needs.

In Short

• Conducts training sessions to improve communication skills.
• Implements performance coaching and training based on needs analysis.
• Creates training materials and resources for various audiences.
• Evaluates training effectiveness and recommends improvements.
• Facilitates onboarding training for new hires.
• Collaborates with Operations and HR for recruitment support.
• Maintains documentation and reports related to training programs.
• Conducts call simulations and language assessments.
• Provides feedback and develops personalized development plans.
• Ensures compliance with data management systems and security protocols.

Requirements

• Experience in training delivery and coaching.
• Strong communication and interpersonal skills.
• Ability to design training materials and programs.
• Familiarity with performance evaluation methodologies.
• Experience in recruitment processes.
• Proficiency in creating reports and documentation.
• Knowledge of soft skills training techniques.
• Ability to work collaboratively across departments.
• Attention to detail and organizational skills.
• Understanding of ISO and data protection regulations.

Benefits

• Work in a dynamic and supportive environment.
• Opportunities for professional development.
• Be part of a global team with diverse perspectives.
• Contribute to enhancing the member/patient experience.
• Participate in a company with a strong commitment to healthcare.
• Flexible working arrangements.
• Access to training and learning resources.
• Engagement in innovative training methodologies.
• Collaboration with experienced professionals in the field.
• Competitive compensation and benefits package.