Mail Clerk - Remote

Overview

We are looking for a Mail Clerk in Providence, Rhode Island. The person in this position is responsible for basic mailroom processing tasks, in person customer service and telephone customer service.

In Short

• Perform general office activities, such as typing, answering telephones, operating office machines, scanning, copying, processing mail, or securing confidential materials.
• Data entry tasks such as notes when you call a client, leave a message or send out a piece of mail.
• Responsible for sending out outgoing mail for remote team members, tracking it in case management software.
• Responsible for scanning, assigning and noting incoming mail for remote team members.
• Receive and sort incoming mail, prepare mail for courier pickup or personal delivery.
• Call clients to set up appointments to pick up settlement checks.
• Process files on CDs, USBs or paper files for delivery to other law firms and clients.
• Review all outgoing mail for accuracy and communicate errors to management.
• Maintain and monitor postage meter; apply proper postage to outgoing envelopes.
• Responsible for incoming faxes, assigning them to correct team members and adding documents to appropriate cases.

Requirements

• High School Diploma
• Experience with Outlook, SharePoint preferred but not required

Benefits

• We offer benefits.