Inside Account Manager - Shortline Rail - Remote

Overview

The Inside Account Manager is responsible for driving ongoing customer success and growth for Wabtec Shortline Rail customers, focusing on products in the Wabtec RailConnect suite and TMS solutions.

In Short

• Entry-level sales position with emphasis on inside sales.
• Opportunity to grow in the role and take on more responsibilities.
• Develop and execute action plans for customer outcomes.
• Drive post-sales engagements and participate in pre-sales activities.
• Collaborate with cross-functional teams to guide customers.
• Manage customer interactions and establish credibility.
• Identify new sales opportunities and meet deadlines.
• Advocate for Shortline needs across departments.
• Maintain and grow a multi-year account plan.
• Ensure a professional sales experience throughout the process.

Requirements

• Bachelor's Degree in business, marketing, or related discipline.
• 2-3 years of experience in Rail preferred.
• Hands-on experience using Wabtec TMS solutions preferred.
• Strong business analysis and problem-solving skills.
• Ability to identify customer's business needs.
• Proactive engagement with cross-functional teams.
• Emotional intelligence and ability to influence others.
• Accountability for decision-making with incomplete information.
• Willingness to adapt and change quickly.
• Growth potential for professional development and career advancement.

Benefits

• Health, welfare, and retirement benefits.
• Potential for an annual bonus.
• Opportunities for professional development.
• Inclusive and diverse work environment.
• Career advancement opportunities.