Debt Collector - Remote

Overview

ResourceGlobal is seeking a dedicated and motivated Debt Collector to join our dynamic team in a fully remote capacity. In this role, you will be responsible for managing accounts receivable efforts through effective debt collection practices, ensuring that outstanding payments are secured while maintaining positive relationships with clients. You will play a crucial role in our financial health by employing various collection strategies, conducting follow-ups, and negotiating payment plans tailored to individual situations. Your ability to communicate clearly and empathetically will help facilitate a successful resolution for both the client and our organization. Working remotely allows you flexibility while being part of a team that values integrity, excellence, and collaboration. At ResourceGlobal, we aim to not only meet our financial targets but also support our clients through challenging times. If you have a passion for customer service, a knack for problem-solving, and a strong commitment to meeting goals, we encourage you to apply. Join us in making a difference for our clients and contributing to the overall success of ResourceGlobal as a respected leader in the industry.

In Short

• Manage and maintain a portfolio of delinquent accounts
• Initiate contact with clients through phone calls, emails, and follow-up correspondence
• Negotiate payment arrangements and settle outstanding debts effectively
• Document all interactions in accordance with company policy and compliance regulations
• Build and maintain positive relationships with clients to foster trust and cooperation
• Analyze financial status and client circumstances to develop tailored repayment plans
• Collaborate with team members to improve collection strategies and processes

Requirements

• Strong communication skills
• Experience in debt collection or related field
• Ability to negotiate effectively
• Problem-solving skills
• Familiarity with compliance regulations
• Proficiency in using customer relationship management (CRM) systems
• Ability to work independently in a remote environment

Benefits

• Flexible remote work environment
• Opportunities for professional development
• Supportive team culture
• Competitive compensation package
• Health and wellness benefits