Remote Travel Support Professional

Overview

We are seeking a Remote Travel Support professional to assist clients throughout their travel journey, from planning and preparation to post-booking support. In this work-from-home role, you will provide reliable guidance, manage travel-related requests, and help ensure a smooth and stress-free experience for every client.

In Short

• Support clients remotely via email, phone, and messaging platforms
• Assist with travel reservations, itinerary changes, cancellations, and special requests
• Provide clear and accurate information regarding destinations, travel requirements, and internal procedures
• Monitor upcoming trips and proactively communicate with clients as needed
• Resolve inquiries or concerns in a timely and professional manner to ensure client satisfaction

Requirements

• Excellent written and verbal communication skills
• Experience in customer service, travel, hospitality, or support roles preferred
• Strong organizational skills with close attention to detail
• Ability to work independently in a remote, home-based environment
• Comfortable learning and using booking systems and digital tools
• Interest in travel and helping clients feel confident and supported

Benefits

• 100% remote, work-from-home position
• Flexible scheduling options
• Comprehensive training and ongoing support
• Growth opportunities within a travel-focused organization
• Access to travel-related perks and industry discounts
• Friendly and supportive remote team environment