As a Junior CRM Manager at Redcare Pharmacy, you will play a key role in shaping CRM strategies for one of Europe's leading online pharmacies, focusing on Germany and Austria.
In Short
Plan, coordinate, and evaluate CRM measures.
Focus on newsletters, push notifications, and in-app communications.
Analyze and assess channels and customer segments.
Collaborate closely with CRM leads and other departments.
Work primarily remote with monthly team meetings in Cologne.
Support operational tasks related to CRM campaigns.
Contribute to the development of promotional planning.
Utilize analytical skills to derive actionable insights.
Communicate fluently in German and English.
Be part of a growing team with potential for long-term collaboration.
Requirements
Initial experience in CRM or E-Commerce.
Familiarity with CRM channels like newsletters and apps.
Experience with Customer Data Platforms is a plus.
Strong analytical and customer-centric mindset.
Structured and solution-oriented working style.
Fluent in German and English.
Benefits
Flexible home office options.
Comprehensive onboarding program.
Team-building events and celebrations.
Childcare subsidy for kindergarten expenses.
Access to mental health support.
Opportunities for personal development and training.
Support for work-life balance and flexible working hours.