Associate Director, Key Account Management & Business Optimization - Remote

Overview

As an Associate Director, you will work with Country Heads to expand and secure our innovative partner concept that combines the benefits of local and digital pharmacies.

In Short

• Lead, motivate, and develop the international Key Account team.
• Set KPIs and ensure revenue targets and quality requirements are met.
• Maintain existing customer relationships both remotely and on-site.
• Develop and monitor the pharmacy network in line with strategic plans.
• Automate onboarding and KAM processes for scalability.
• Enhance the partner backend.
• Create reports and presentations.

Requirements

• At least 8 years of experience in E-Commerce, ideally within a marketplace.
• Leadership skills with experience in team management.
• Extensive experience in Key Account Management.
• Analytical mindset and excellent communication skills.
• High level of commitment, responsibility, and teamwork.
• Persistence, hands-on mentality, and initiative.
• Willingness to travel within Europe.
• Fluent in German and English; additional languages are a plus.

Benefits

• Comprehensive onboarding program.
• Membership package for Urban Sports Club.
• Access to mental health support from professionals.
• Flexible remote work options.
• Fully subsidized Germany ticket for mobility.