SVP Global Delivery Transformation - Remote

Overview

Real Chemistry is looking for an SVP, Global Delivery Transformation to spearhead our strategic evolution toward a globally distributed delivery model, optimizing cost efficiency while preserving quality and innovation in healthcare marketing and communications.

In Short

• Lead the transformation to a globally distributed delivery model.
• Define end-state targets for onshore, nearshore, and offshore delivery.
• Drive company-wide adoption of global delivery methodologies.
• Establish Real Chemistry as a leader in globally distributed healthcare marketing delivery.
• Implement offshoring strategies and automation initiatives.
• Build and manage global delivery capabilities across multiple geographies.
• Optimize service delivery models for quality and compliance.
• Establish performance management systems with clear KPIs.
• Partner with business unit leaders for alignment on global delivery objectives.
• Manage relationships with outsourcing partners and ensure compliance.

Requirements

• 15+ years of progressive leadership experience in global operations.
• Proven track record of scaling global delivery operations.
• Deep expertise in offshoring and nearshoring strategies.
• Extensive experience in professional services, marketing, or healthcare industries.
• Strong background in organizational transformation and change management.
• Bachelor's degree in Business Administration or related field; MBA preferred.
• Demonstrated success in building and managing distributed teams.
• Experience with healthcare industry regulations including HIPAA compliance.
• Strong financial acumen with experience in P&L management.
• Exceptional communication and presentation skills.

Benefits

• Comprehensive benefits program including medical, dental, and vision plans.
• Generous holiday and paid time off.
• Mental wellness coaching and support.
• Access to online classes with LinkedIn Learning.
• Opportunities for professional development and growth.