Cloud Architect - Remote

Overview

The Cloud Architect plays a crucial role in understanding customer technical environments and providing high-level technical support while mapping architecture and digital transformation solutions to meet customer business outcomes.

In Short

• Acts as the voice of the customer to drive feedback and address blockers.
• Provides technical support over phone and support tickets.
• Manages complex customer issues, ensuring timely resolution.
• Proposes system enhancements to improve performance and reliability.
• Coordinates network system planning, upgrading, and monitoring.
• Defines and implements network communications using Windows systems.
• Requires excellent knowledge of Windows server and practical Linux skills.
• 7+ years of IT implementation experience required.
• Experience with AWS services and enterprise cloud implementations.
• Strong communication skills and client-facing experience essential.

Requirements

• High school diploma or equivalent required.
• Bachelor’s degree in Computer Science or related field preferred.
• MCSA or MCSE certification preferred.
• AWS certification is a plus.
• 7 years of experience in systems administration or related field.
• 5+ years in architecture and design of IT systems.
• 5+ years of implementation experience with cloud technologies.
• Excellent problem-solving and analytical skills.
• Ability to make recommendations for system improvements.
• Strong interpersonal skills for effective client communication.

Benefits

• Opportunity to work with cutting-edge technologies.
• Collaborative work environment with skilled professionals.
• Potential for career growth and advancement.
• Flexible working conditions including remote work options.
• Competitive salary and benefits package.