Site Reliability Engineer - Remote

Overview

Promptly is building the first patient-centered global evidence network, offering real world data sharing and monetization capabilities. Together with a selected network of Partners, we generate new knowledge from harmonized datasets, augmented with the collection of longitudinal patient-reported data and patient-generated digital biomarkers within a secure and privacy-preserving environment. We deliver valuable insights to leading health systems, payers and life-science companies across multiple therapeutic areas, including cardiometabolic, oncology, and immunology. Operating in 10 countries, we promote better healthcare at lower costs for thousands of new patients every day through the use of Real World Evidence.

In Short

• Design, implement, and maintain highly available and scalable infrastructure using Terraform.
• Build and maintain robust monitoring and alerting systems using tools like Prometheus, Grafana, and Alertmanager.
• Manage and optimize our Kubernetes clusters, ensuring reliability, performance, and security.
• Implement best practices for CI/CD pipelines, automating deployments and minimizing downtime.
• Work closely with the engineering and product teams to ensure seamless integration of new services and technologies.
• Troubleshoot and resolve infrastructure-related issues, ensuring high availability and reliability.
• Enforce security and compliance best practices across the infrastructure.
• Lead initiatives to improve the observability, reliability, and performance of our systems.
• Collaborate with a team of talented engineers to drive the DevOps culture within the organization.
• Stay up to date with the latest industry trends and emerging technologies to continuously improve our infrastructure.

Requirements

• Proven experience as a Site Reliability Engineer, DevOps Engineer, or similar role.
• Strong expertise in Terraform for infrastructure as code (IaC).
• Hands-on experience with monitoring and alerting tools such as Prometheus and Grafana.
• Deep understanding of Kubernetes (K8s) and container orchestration.
• Solid experience with cloud platforms, particularly AWS.
• Proficiency in scripting and automation using Python, Bash, or similar languages.
• Experience with CI/CD tools like Github, GitLab CI, or similar.
• Strong understanding of network and security best practices.
• Ability to design and implement highly available and fault-tolerant systems.
• Excellent problem-solving and troubleshooting skills.
• Strong communication skills and ability to collaborate with cross-functional teams.

Benefits

• Ownership, defining your own career pathway.
• A unique growth opportunity, being one of the firsts on a fast-growing team that will make healthcare better and have a significant impact in people’s lives.
• Fantastic working environment, with a young and enthusiastic, and talented 30+ team coming from highly reputed players from Healthcare to Unicorn Startups, and leading Multinational.
• Competitive salary, annual bonus, equity compensation via our ESOP (open to ALL team members of our team), private health insurance, and allowance for home-office equipment.
• Equal opportunity and inclusive environment, flexible work schedule, flexible vacation policy, and corporate events (all-hands; retreats; ...).