Epic Client Systems Administrator (ECSA) - Remote

Overview

Prominence Advisors is actively seeking an Epic Client Systems Administrator (ECSA) to join their team. The Epic Client Systems Administrator (ECSA) is responsible for the installation, configuration, maintenance, and support of Epic client applications and infrastructure. This role ensures that end users can securely and efficiently access Epic environments across desktops, mobile devices, and virtual platforms.

In Short

• Install, configure, and manage Epic Hyperspace and related client system components.
• Monitor and maintain system performance and security of Epic applications.
• Support virtual delivery platforms for Epic access.
• Troubleshoot issues related to Epic client applications.
• Collaborate with teams to support upgrades and patches.
• Create and maintain system documentation.
• Manage Epic print services and troubleshooting.
• Participate in disaster recovery planning.
• Provide on-call support for production issues.
• Ensure compliance with policies and security requirements.

Requirements

• Experience with Epic systems and applications.
• Knowledge of Citrix and VMware.
• Strong troubleshooting skills.
• Ability to manage system performance and security.
• Experience in healthcare IT is a plus.

Benefits

• Supportive work environment.
• Opportunities for innovation and career growth.
• Recognition as a top workplace.
• Engagement in meaningful healthcare projects.