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Travel Customer Representative - Remote

Posted 7 hours ago
Customer Service
Full Time
Worldwide

Overview

As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home.

In Short

  • Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
  • Assist with travel bookings, changes, cancellations, and special requests.
  • Provide accurate information about destinations, travel documents, and agency policies.
  • Follow up with clients to confirm trip details and satisfaction.
  • Handle concerns or complaints with empathy and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Strong customer service experience (preferably in travel or hospitality).
  • Organized, dependable, and proactive with a high attention to detail.
  • Comfortable with technology and quick to learn booking platforms and systems.
  • Passion for travel and helping others plan unforgettable experiences.

Requirements

  • Excellent verbal and written communication skills.
  • Strong customer service experience (preferably in travel or hospitality).
  • Organized, dependable, and proactive with a high attention to detail.
  • Comfortable with technology and quick to learn booking platforms and systems.
  • Passion for travel and helping others plan unforgettable experiences.

Benefits

  • 100% remote work with flexible scheduling.
  • Opportunities for growth within the agency.
  • Travel perks and exclusive industry discounts.
  • Supportive team environment with ongoing training.

Prestigetravelagencybymich

Prestigetravelagencybymich

Prestige Travel Agency by Mich is a dedicated travel service provider based in the United States, specializing in delivering personalized and high-quality travel experiences. Our team of Remote Travel Specialists plays a crucial role in guiding clients through every stage of their journey, ensuring a seamless and stress-free experience. We pride ourselves on our commitment to client satisfaction, offering support with travel arrangements, modifications, and inquiries. With a focus on professional growth and a passion for travel, we create a vibrant community that helps clients build unforgettable memories through their travel adventures.

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