Customer Support Specialist - Mini Job - Remote

Overview

PERGOLUX is a rapidly growing e-commerce company in the Home & Garden sector that designs, manufactures and sells Pergolas. Founded in Norway, PERGOLUX is constantly looking for growth opportunities and is already available in more than 15 countries in Europe, Australia, North America and South America.

In Short

• Advising and supporting customers by phone, email and chat
• Order processing in the e-commerce system
• Processing returns
• Processing complaints
• System and data maintenance
• Support sales

Requirements

• Fluent in Italian (C2) and English (C1).
• Minimum 1 year of customer support and sales experience.
• Strong sales and negotiation skills.
• Experience in managing high-value customer interactions.
• Ability to work independently and in a fast-paced environment.
• Familiarity with CRM tools and digital sales platforms.

Benefits

• Work on a mini-job basis from the home office
• A dynamic working environment in a rapidly growing company
• Personal development opportunities
• Organisational opportunities and respectful interaction
• Motivated and helpful colleagues who support each other
• A strong focus on further training and skills development