Remote Customer Service Specialist - Hotel Bookings

Overview

As a Remote Customer Service Specialist, you will assist clients in planning and booking their travel experiences from the comfort of your home.

In Short

• Assist clients with hotel bookings, vacations, and travel planning.
• Stay updated on industry trends and supplier policies.
• Create personalized travel itineraries for clients.
• Advise clients on travel options clearly and professionally.
• Ensure client safety and comfort with appropriate recommendations.
• Maintain confidentiality of client information.
• Work independently in a remote setting.
• Use digital tools and booking platforms (training provided).
• Access to industry-leading tools and supplier networks.
• Flexible remote work schedule.

Requirements

• Strong communication and customer service skills.
• Excellent attention to detail and organizational skills.
• Self-motivated and able to work independently.
• Previous experience in sales, hospitality, or travel is a plus.
• Desire for ongoing training and certifications.
• Must be 18 years or older.

Benefits

• Competitive commissions and incentives.
• Exclusive travel perks.
• Supportive team culture with mentorship.
• Training and development opportunities.
• Access to internationally recognized certifications.