International Telecommunications Porting Specialist - Remote

Overview

This role involves managing telecommunications porting for international numbers, requiring a strong focus on customer service and accuracy in order processing.

In Short

• Full-time remote position based in Australia GMT timezone.
• Manage telephone number and product order management.
• Accept and process incoming orders from various sources.
• Ensure smooth porting by resolving issues proactively.
• Communicate order status to customers and internal teams.
• Participate in status calls with customers and vendors.
• Track provisioning processes and update records regularly.
• Support customer inquiries and resolve provisioning needs.
• Identify opportunities for process improvements.
• Act as a resource for team members.

Requirements

• Experience in telecommunications porting.
• High school diploma or equivalent required.
• Proficiency in Microsoft Office products.
• Understanding of local voice telecommunications services.
• Strong communication and organizational skills.
• Self-motivated and detail-oriented.
• Ability to manage multiple tasks and processes.
• Strong problem-solving skills.

Benefits

• Flexible shifts with growth opportunities.
• Work in a fast-paced, dynamic environment.
• Opportunity for career advancement.
• Supportive team culture.
• Gain experience in the telecommunications industry.