Loyalty Analyst - Remote

Overview

Ensure the efficient execution of loyalty strategies through the implementation of commercial campaigns aligned with the various stages of the customer life cycle. Ensure budget tracking and provide analyses that identify improvement opportunities, contributing to maximizing loyalty and value delivered to customers.

In Short

• Implement commercial campaigns tailored to the various stages of the customer life cycle, ensuring precise execution of each action.
• Monitor and track the monthly budget of the area, ensuring correct resource allocation.
• Analyze customer behaviors and profiles to identify opportunities for optimizing campaigns and commercial tactics.
• Propose improvements in the customer interaction circuit over time, contributing to effective loyalty.

Requirements

• Strong analytical skills.
• Experience in campaign management.
• Knowledge of budget management.
• Ability to analyze customer data.

Benefits

• Opportunity to work in a dynamic environment.
• Professional growth opportunities.
• Collaboration with a diverse team.