Content Moderator - German Speaking - Remote

Overview

As a German-speaking Content Moderator, you will help ensure online content aligns with platform guidelines while contributing to a positive user experience.

In Short

• Review user-generated content to ensure compliance with community standards.
• Respond to user inquiries via email with professionalism and empathy.
• Provide customer support across various marketplace-related topics.
• Attend ongoing training to stay informed on guidelines and moderation best practices.
• Collaborate with team members to maintain service quality.
• Share insights with management about recurring user concerns.
• Propose updates to publication policies for better user experience.
• Make informed moderation decisions in line with policies.
• No prior experience required; full training is provided.

Requirements

• Fluent in German with a good command of English.
• Quick-thinking, adaptable, and reliable in a fast-paced setting.
• Attentive to detail with strong observational skills.
• Caring and motivated to help maintain a safe online environment.
• Prior experience in moderation or customer service is a bonus, but not essential.

Benefits

• Gross monthly salary of €1,725.34 (€1,450 net).
• Biannual performance-based bonuses.
• Monthly work-from-home allowance.
• Private health insurance, including vision and mental health support.
• Discounts at gyms, shops, and local taxis.
• Free daily transport to the office from select Malta locations.
• Relocation support for international applicants.
• Flexible working model: hybrid or remote options available.
• Clear paths to management and specialist roles.
• Engaging team events in a multicultural, supportive environment.