Enterprise RCM Client Manager - Remote

Overview

We are united in our mission to make a positive impact on healthcare. Join Us!

In Short

• Serve as the primary point of contact for enterprise-sized medical practice clients.
• Conduct routine client meetings to review business metrics and progress.
• Provide high-level customer service to resolve billing-related issues.
• Manage and monitor the end-to-end RCM process for assigned clients.
• Collaborate with internal teams to improve client metrics.
• Conduct regular audits to identify areas for improvement.
• Establish and manage Practice Performance Plans.
• Review and analyze customer accounts for trends and issues.
• Participate in sales calls to demonstrate expertise.
• Keep abreast of ModMed software enhancements.

Requirements

• Bachelor's Degree preferred; Medical billing and coding certification preferred.
• Experience in a client-facing role managing RCM for large practices.
• 3+ years of physician billing/RCM experience.
• Knowledge of medical billing/coding and healthcare business processes.
• Advanced Excel skills for data analysis.
• Strong analytical and problem-solving skills.
• Exceptional communication skills.
• Professional demeanor required.
• Ability to travel domestically up to 10%.

Benefits

• Comprehensive medical, dental, and vision benefits.
• 401(k) matching contributions.
• Generous Paid Time Off and Paid Parental Leave.
• Company paid Life and Disability benefits.
• Professional development opportunities.
• Global presence and in-person collaboration opportunities.
• Weekly catered meals and wellness rooms.