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Chat Moderator (Freelancer) - 100% Remote

Posted 17 weeks ago
Customer Service
Freelance
Germany

Overview

Imagine sitting comfortably on your couch, coffee in hand, laptop on your lap, and working as a chat moderator for Mike Köhler. Sounds good, right? As a freelancer, you have the freedom to work from anywhere as long as you have a stable internet connection. We focus on flexibility and remote work, allowing you to structure your workday according to your own rhythm. You are the first point of contact for our community, ensuring that all questions are answered and problems are resolved. Your communication skills and ability to react quickly to situations make you the perfect candidate for this job. If you have a passion for engaging with people and enjoy working in a dynamic environment, then this 100% remote job is just right for you! Let's rock the chats together!

In Short

  • Moderation of chats ensuring a respectful and friendly tone.
  • Adherence to guidelines.
  • Collaboration with other moderators to ensure a consistent and efficient moderation strategy.
  • No prior experience required.
  • Excellent communication skills in German.
  • Ability to work in a flexible and dynamic remote environment.
  • Reliable internet connection and basic technical knowledge.
  • Self-directed and responsible work style.
  • Teams account for internal communication.
  • Seeking motivated individuals who enjoy communicating.

Requirements

  • Friendly, clear voice and enjoyment in speaking.
  • Reliability and team spirit.
  • Basic computer skills.
  • Optional: Experience in customer contact – but not necessary!

Benefits

  • Family-like environment and relaxed working atmosphere.
  • Flexible working hours (part-time/full-time possible).
  • Fair pay.
  • No performance pressure – we focus on quality over quantity.

Translated from German

M.K

Mike Köhler

Mike Köhler is a small but dynamic agency that values flexibility and remote work, allowing freelancers to work from anywhere with a stable internet connection. The company focuses on creating a supportive and pressure-free work environment, fostering a culture of appreciation and teamwork. They are dedicated to providing excellent customer service through chat moderation and inbound/outbound communication, ensuring that all community questions are answered and issues resolved. With a commitment to quality over quantity, Mike Köhler offers flexible working hours and a family-like atmosphere, making it an ideal place for individuals who enjoy engaging with people and thrive in a dynamic setting.

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