Slovak Speaking Customer Service Representative - Remote

Overview

Mercier Consultancy is thrilled to offer an exciting opportunity for Slovak Speaking Customer Service Representatives to join our dynamic team in Bulgaria, complete with a fully paid relocation package! In this important role, you will be responsible for providing exceptional assistance to our Slovak-speaking clients, ensuring their inquiries are managed with the utmost care and professionalism. Experience the beautiful landscapes, rich culture, and warm hospitality of Bulgaria while building a rewarding career in customer service. If you are enthusiastic about helping others and ready for an exciting change, we would love to hear from you!

In Short

• Deliver high-quality customer service in Slovak across various communication channels, including phone, email, and chat.
• Assist customers with inquiries related to products and services, providing timely and accurate information.
• Effectively resolve customer complaints and issues to maintain positive customer relationships.
• Document customer interactions carefully and contribute suggestions for improving service quality.
• Collaborate with colleagues to enhance overall service delivery and tackle common challenges.
• Stay informed about company offerings and industry trends to provide knowledgeable support.
• Take part in regular training and development programs to enhance your skills and service delivery.

Requirements

• Fluency in Slovak is a must.
• Excellent communication skills.
• Strong problem-solving abilities.
• Ability to work in a team environment.
• Willingness to participate in training programs.

Benefits

• Fully paid relocation package to Bulgaria.
• Opportunity to work in a dynamic team.
• Experience the culture and hospitality of Bulgaria.