Italian Speaking Customer Service Representative - Remote

Overview

Mercier Consultancy Europe is thrilled to offer exciting Italian Speaking job opportunities in Greece that come with a fully paid relocation package! Join our dynamic team and contribute to our mission of providing exceptional customer service and innovative solutions to our clients. In this role, you will utilize your language skills to engage with Italian-speaking customers, address their needs, and enable them to achieve their business goals. If you're ready for a new adventure and eager to grow professionally in a vibrant environment, we would love to hear from you!

In Short

• Assist Italian-speaking clients with inquiries related to our services and solutions.
• Provide expert guidance and recommendations to help clients optimize their use of our offerings.
• Engage proactively with clients to build strong relationships and ensure their needs are met.
• Conduct training sessions and workshops to educate clients on best practices.
• Document interactions and maintain records in our client management system.
• Collaborate with cross-functional teams to enhance service delivery and address client feedback.
• Stay updated on industry trends and developments to provide insights to clients.

Requirements

• Fluency in Italian and English.
• Strong communication and interpersonal skills.
• Experience in customer service or client management.
• Ability to work collaboratively in a team environment.
• Proficient in using client management systems.
• Willingness to relocate to Greece.
• Knowledge of industry trends is a plus.

Benefits

• Fully paid relocation package.
• Opportunities for professional growth and development.
• Dynamic and vibrant work environment.
• Supportive team culture.
• Access to training and workshops.