Italian Speaking Customer Service Representative - Remote

Overview

Mercier Consultancy is thrilled to offer an exciting opportunity for Italian Speaking Customer Service Representatives to join our team in beautiful Bulgaria, complete with a fully paid relocation package! In this integral role, you will provide outstanding support to our Italian-speaking clients, ensuring their questions and concerns are addressed with professionalism and efficiency. Experience the rich culture, stunning landscapes, and welcoming atmosphere that Bulgaria has to offer while building a fulfilling career in a dynamic environment. If you are passionate about customer service and ready for a new adventure, we’d love to hear from you!

In Short

• Deliver high-quality customer service in Italian through various communication channels.
• Assist customers with inquiries regarding products and services.
• Effectively resolve customer complaints and issues.
• Document customer interactions carefully.
• Collaborate with team members to enhance service quality.
• Stay knowledgeable about company offerings and industry trends.
• Engage in regular training and development sessions.

Requirements

• Fluent in Italian (spoken and written).
• Excellent communication skills.
• Strong problem-solving abilities.
• Ability to work collaboratively in a team.
• Experience in customer service is a plus.

Benefits

• Fully paid relocation package to Bulgaria.
• Opportunity to work in a dynamic environment.
• Experience the rich culture and landscapes of Bulgaria.