Danish Customer Advisor for NIKON - Remote

Overview

Become a part of Mercier Consultancy Europe as a Danish Customer Advisor for NIKON in our lively Lisbon location! In this role, you will play a key part in providing top-tier support to Danish-speaking customers, addressing their questions and assisting with NIKON's diverse product lines. Your contributions will ensure a high level of customer satisfaction through effective communication and problem-solving. If you possess a keen interest in photography and outstanding interpersonal skills, we invite you to join our team!

In Short

• Offer exceptional customer service to Danish-speaking clients through various channels such as phone, email, and chat.
• Assist customers with inquiries regarding NIKON products and help resolve any related issues.
• Document and track customer interactions accurately for continuous improvement.
• Collaborate effectively with team members to enhance service delivery.
• Stay informed about NIKON's products, promotions, and features to provide accurate support.
• Collect and analyze customer feedback to identify opportunities for service enhancement.
• Participate in training sessions and contribute to team development efforts.

Requirements

• Fluency in Danish.
• Strong communication and interpersonal skills.
• Interest in photography and NIKON products.
• Ability to work in a team environment.
• Problem-solving skills.
• Experience in customer service is a plus.

Benefits

• Dynamic work environment in Lisbon.
• Opportunities for professional development.
• Engaging team culture.
• Access to NIKON products and promotions.