Director, Clinical Operations - Remote

Overview

The Director, Clinical Operations is responsible for guiding best practices around clinical operations and business processes to support the organization and its customers, ensuring a seamless experience throughout the customer lifecycle.

In Short

• Consult on operational changes and policy development.
• Manage the transition between referral and admissions processes.
• Support long-term planning and consultation with client leadership.
• Supervise and coach team members on operational management.
• Participate in product implementation aligned with client priorities.
• Develop programs for rapid adoption of Medalogix software.
• Communicate client needs for product development.
• Support cross-functional consulting services for compliance.
• Conduct research on trends and regulatory changes in healthcare.
• Perform other job-related duties as assigned.

Requirements

• Extensive knowledge of clinical operations.
• Experience in business operational processes.
• Strong consultation skills.
• Ability to coach and develop others.
• Excellent communication and presentation skills.
• Proficient in managing KPIs and operational flows.
• Understanding of regulatory compliance in healthcare.
• Research and analytical skills.
• Experience in change management.
• Ability to prioritize and make decisions effectively.

Benefits

• Opportunity to lead in a growing healthcare technology company.
• Engagement in meaningful work that impacts patient care.
• Collaboration with cross-functional teams.
• Professional development opportunities.
• Dynamic and supportive work environment.