Social Media Specialist and Community Manager - Remote

Posted 3 weeks ago

Marketing

Full Time

MA, USA

$55,000 - $65,000/year

Social Media Management

Content Creation

Community Management

Video Editing

Social Media Strategy

Overview

As a Social Media Specialist and Community Manager at Matter, you will support best-in-class social media and community management programs to enhance clients' reputations and customer experiences.

In Short

Create organic social content for various platforms.
Shoot and edit social-first video content.
Design graphics for social media using Canva.
Conduct competitive analysis and market research.
Monitor and respond to social media messages.
Conduct ongoing social listening to inform content strategy.
Stay current on social media trends.
Collaborate cross-functionally on integrated accounts.
Manage community engagement including weekend availability.
Support brand reputation management.

Requirements

1-3 years experience in social media management.
Experience with social media software like Sprinklr and Sprout.
Ability to create original video content.
Strong communication skills.
Bachelor's degree or equivalent experience.
Knowledge of social media best practices.
Ability to manage multiple projects.
Proactive team player.
Experience with community and reputation management.
Passion for social media trends.

Benefits

Exceptional company culture and monthly events.
Comprehensive time-off plan including PTO and short Fridays.
Competitive salaries with growth opportunities.
Top-notch health, dental, and vision plans.
Diversity, equity, and inclusion programs.
Paid volunteer time.
Matter Wellness program with activities.
Employee referral bonuses.
401K program and additional benefits.

Matter

Matter is an independent brand elevation agency based in Boston, MA, with additional locations in Newburyport, MA, Providence, RI, and Denver, CO. The agency specializes in unifying public relations, creative services, and marketing to deliver inspired solutions for its clients. Matter prides itself on fostering an inclusive, team-oriented, and creative work environment, emphasizing employee diversity, equity, and inclusion. The company has received numerous accolades as a Top Place to Work and a Top Agency in the US, reflecting its commitment to employee satisfaction and community engagement through volunteer initiatives. Matter offers a dynamic workplace culture with a focus on collaboration, creativity, and professional growth.

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