Verification Associate (French Speaking) - Remote

Overview

The Verification Associate is a highly motivated, responsible, analytical thinker and detail-oriented professional who assists with ensuring M3 recruits and retains panel members of high quality, providing support to the Operations team regarding respondent issues on a per project basis.

In Short

• Communicate with users and participants to resolve issues.
• Examine documentation for authenticity or fraudulence.
• Verify quality of participants and their responses.
• Review respondents for marketing research projects.
• Think creatively in a fast-paced environment.
• Verify healthcare professionals using provided systems.
• Conduct reverse image searches for validation.
• Ensure validation tasks are executed on time.
• Track data issues and communicate with participants.
• Manage post data collection validation processes.

Requirements

• 2+ years of customer service experience, preferably in market research or healthcare.
• Experience in fraud investigation or auditing preferred.
• Strong desk research skills and attention to detail.
• Familiarity with healthcare professionals' career paths.
• Excellent verbal and written communication skills.
• Self-motivated with strong organizational skills.
• Analytical and problem-solving skills.
• Ability to work autonomously and in teams.

Benefits

• Opportunity to work in a global company.
• Engagement in innovative healthcare solutions.
• Supportive team environment.
• Professional development opportunities.
• Flexible working arrangements.