Front Desk Representative - Remote

Overview

LouisaRidge is seeking a dedicated and personable Front Desk Representative to become an integral part of our health, wellness, and fitness team. As the first point of contact for our clients, you will play a crucial role in creating a welcoming environment that reflects our commitment to health and well-being. Your responsibilities will include managing front desk operations, assisting clients with inquiries, scheduling appointments, and providing exceptional customer service to ensure a seamless experience for our patrons. We believe that the right attitude and enthusiasm are just as important as experience, and we prioritize creating a supportive community for both our team members and our clients. In this role, you will work closely with the health and wellness professionals on our team, facilitating communication and ensuring that all administrative tasks are handled efficiently. If you are passionate about fitness and eager to work in a vibrant and healthy atmosphere, this is the perfect opportunity for you. Join us at LouisaRidge as we strive to empower individuals on their health journeys and set the stage for enriching interactions with our clientele. Your contribution will not only impact our operational success but also enhance the overall client experience, making your role vital to our mission.

In Short

• Greet clients and visitors in a professional and friendly manner.
• Answer phone calls and respond to inquiries with accurate information.
• Schedule, confirm, and manage appointments efficiently to optimize client flow.
• Maintain a clean and organized front desk area and waiting room.
• Handle client check-ins and check-outs smoothly and efficiently.
• Process payments, manage billing inquiries, and maintain accurate financial records.
• Assist in managing inventory of office supplies and promotional materials.

Requirements

• Strong interpersonal and communication skills.
• Ability to multitask and manage time effectively.
• Experience in customer service or administrative roles preferred.
• Basic knowledge of billing and payment processing.
• Proficient in using office software and equipment.

Benefits

• Supportive work environment.
• Opportunities for personal and professional growth.
• Health and wellness benefits.