Virtual Travel Experience Agent - Remote

Overview

Join our team as a Virtual Travel Experience Agent! Your mission is to deliver world-class hospitality remotely, guiding clients through their travel preparations and providing ongoing support during their trips.

In Short

• Deliver exceptional customer care by proactively addressing client needs.
• Assist with itinerary management, including adjustments and upgrades.
• Provide personalized recommendations and guidance on travel documentation.
• Monitor client trips to anticipate needs and send timely updates.
• Build trust with clients through professional and friendly communication.
• Customer-obsessed with a genuine desire to help people.
• Organized and capable of handling multiple client itineraries.
• Adaptive to change and quick to adjust to new tools.
• Background in hospitality or travel agencies is a plus.
• Remote ready with a quiet workspace and high-speed internet.

Requirements

• Experience in hospitality, concierge services, or travel agencies.
• Strong organizational skills.
• Excellent communication skills.
• Ability to adapt to new tools and procedures.
• High-speed internet connection.
• Quiet workspace.

Benefits

• A supportive, fully remote team environment.
• Opportunities for career advancement in the travel sector.
• Ongoing mentorship and professional development.
• Exclusive access to travel deals and benefits.