Product Manager - Remote

Overview

We are seeking a strategic and execution-focused Product Manager to join our outstanding Product team and lead the development and evolution of our human-powered services portfolio. Be at the forefront of making the digital world accessible to all. Take ownership of delivering innovative products that improve digital accessibility across the web and contribute to an extraordinary user experience!

In Short

• Define and evolve the portfolio of services in alignment with customer needs, regulatory requirements, and business goals.
• Align cross-functionally with Service Delivery, Customer Success, and Sales.
• Drive and complete the full end to end product development process.
• Execute on the roadmap and provide input into product strategy.
• Leverage quantitative and qualitative research techniques to understand user needs.
• Ensure services are scoped with clear deliverables and service level objectives.
• Partner with Product Operations to leverage data and insights.
• Define and track key performance indicators for service adoption.
• Collaborate with Product Marketing to develop collateral and training.
• Coordinate the product delivery process from alpha/beta to general release.

Requirements

• 4+ years of product management experience.
• Deep understanding of product management methodologies.
• Experience in SaaS or enterprise environments.
• Using evidence-based decision-making techniques.
• Ability to lead cross-functional initiatives.
• Excellent communication, analytical, and organizational skills.
• Solid understanding of accessibility and compliance services is a plus.

Benefits

• Full-time salaried position with a competitive benefits package.
• Bonus opportunities.
• Unlimited vacation/FTO.