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Vendor Relationship Representative - Remote

Posted 4 weeks ago
Customer Service
Full Time
Chicago, IL, USA
20.00 USD/hour

Overview

The Vendor Relationship Representative supports the Exteriors department by facilitating, developing and contributing to effective relationships with suppliers and vendors, ensuring superior customer satisfaction.

In Short

  • Develop and maintain positive vendor relations
  • Handle customer calls and email requests for services
  • Manage scheduling and completion of services
  • Respond to customer/vendor inquiries
  • Source new vendors as needed
  • Resolve disputes or service confirmations
  • Educate clients on Lessen service offerings
  • Provide creative solutions to meet client needs
  • Contribute to special projects and continuous improvement initiatives
  • Provide market intelligence feedback

Requirements

  • 3+ years work experience
  • Advanced proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
  • Account Management experience a plus

Benefits

  • Hybrid work model with remote options
  • Competitive hourly wage
  • Opportunity to work with a large network of vendors
  • Supportive team environment
  • Access to company technology platform
Lessen logo

Lessen

Lessen is a rapidly growing company in the real estate services sector, leveraging a proprietary technology platform to streamline property management for clients. Their platform offers comprehensive tools for project management, including portfolio dashboards, real-time project tracking, and vendor payment solutions. Beyond technology, Lessen provides essential property services such as renovations, turns, and maintenance for both residential and commercial clients. Following the acquisition of SMS Assist, Lessen has expanded its national reach, now serving over 250,000 properties and managing millions of repair and maintenance orders annually. The company has transitioned from a dynamic startup to a trusted partner, delivering scalable and efficient property services.

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