Remote Telephonic Interpreter

Overview

As a telephonic interpreter for Bassa in LSA’s network of Independently Contracted Interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters!

In Short

• Provide effective telephonic remote interpreting
• Answer inbound calls in a timely manner
• Provide superior customer service
• Adhere to Code of Professional Conduct
• Maintain strict standards of confidentiality
• Adhere to all policies and procedures
• Complete training(s) and participate in ongoing Quality Assurance monitoring
• Full fluency in both English and Bassa required
• 2+ years of professional interpreting experience preferred
• Proof of 40+ hour medical interpreting training preferred

Requirements

• Full fluency in both English and Bassa
• US or International Based
• Technology proficient (web-based platforms, email, Microsoft Word)
• Landline phone access for sound quality
• An interpreting space that is quiet and secure
• 2+ years of professional interpreting experience preferred
• Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
• Proof of 40+ hour medical interpreting training preferred

Benefits

• Opportunity to work remotely
• Flexible working hours
• Supportive team environment
• Continuous professional development
• Contributing to the LEP community