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Telephonic Interpreter - French - Remote

Posted 78 weeks ago
Customer Service
Contract
USA

Overview

As a telephonic interpreter for French in LSA’s network of Independently Contracted Interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service.

In Short

  • Provide effective telephonic remote interpreting
  • Answer inbound calls in a timely manner
  • Provide superior customer service
  • Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
  • Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
  • Complete training(s) and participate in ongoing Quality Assurance monitoring

Requirements

  • Full fluency in both English and French
  • Technology proficient (web-based platforms, email, Microsoft Word)
  • Landline phone access for sound quality
  • An interpreting space that is quiet, secure, and free from outside noises
  • 2+ years of professional interpreting experience preferred
  • Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
  • Proof of 40+ hour medical interpreting training preferred (ex: Bridging the Gap, Cross-Cultural, etc.)

Benefits

  • Opportunity to work in a growing field
  • Flexible working hours
  • Supportive work environment
  • Continuous professional development

L.S.A

Language Services Associates

Language Services Associates, Inc. (LSA) is dedicated to facilitating effective communication for the Limited English Proficient (LEP) community through a network of qualified interpreters. Specializing in telephonic interpretation across various sectors, including medical, legal, and customer service, LSA is committed to providing superior customer service while adhering to professional standards and confidentiality. The company values ongoing training and quality assurance, ensuring that interpreters are well-equipped to meet the diverse needs of clients in an increasingly global environment.

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