*Telephonic Interpreters - Remote

Overview

As a member of LSA’s network of Independently Contracted Interpreters in the Interpreting by Telephone (IBT) division, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters and all languages are welcome!

In Short

• Provide effective telephonic remote interpreting
• Answer inbound calls in a timely manner
• Provide superior customer service
• Adhere to Code of Professional Conduct
• Maintain strict standards of confidentiality
• Complete training(s) and participate in ongoing Quality Assurance monitoring
• Adhere to all policies and procedures
• Professional interpretation protocols and industry specific best practices
• 2+ years of professional interpreting experience preferred
• Proof of 40+ hour medical interpreting training preferred

Requirements

• Full fluency in both English and the target language
• Technology proficient (web-based platforms, email, Microsoft Word)
• Landline phone access for sound quality
• An interpreting space that is quiet, secure, and free from outside noises
• Industry specific certifications/trainings preferred (CMI, CCHI, etc.)

Benefits

• Opportunity to work with a diverse community
• Flexible working hours
• Continuous training and development
• Supportive work environment