Head of Business Operations, Consumer - Remote

Overview

The Head of Business Operations will drive strategic clarity and operational excellence across Kraken's Consumer business, which includes trading, payments, earn, and equities.

In Short

• Lead strategic initiatives across multiple teams.
• Architect business reviews and internal forums.
• Manage high-priority projects that span teams.
• Monitor dashboards and review product plans.
• Establish KPI tracking and business reporting systems.
• Collaborate with leadership to validate new initiatives.
• Create impactful materials for communication.
• Serve as the first line of intake for external requests.
• Identify bottlenecks and optimize workflows.

Requirements

• 5-7+ years in Business Operations or related fields.
• Ability to thrive in ambiguous environments.
• Strong communication skills across all levels.
• Highly organized with a detail-driven approach.
• Proactive in building and adapting roadmaps.
• Experience in streamlining operations.
• Ability to work across various departments.
• Passion for Kraken’s mission in crypto.

Benefits

• Work in a fully remote environment.
• Join a diverse team across 70+ countries.
• Contribute to cutting-edge crypto products.
• Engage in a mission-driven company culture.
• Opportunities for professional growth.