Customer Trainer - Remote - Travel Required

Overview

The Customer Trainer at Konecranes Training Institute plays a key role in delivering training to customers on crane operation and maintenance, both in classroom and hands-on settings.

In Short

• Deliver classroom-based and hands-on training sessions.
• Conduct webinar training sessions as needed.
• Administer assessments to evaluate participant understanding.
• Update and enhance instructional materials for training.
• Collaborate with colleagues to ensure training aligns with industry standards.
• Evaluate and improve the technical training program.
• Assist with safety training as necessary.
• Travel required for onsite training sessions.
• Utilize Microsoft Office applications for documentation.
• Act as a resource for technical questions from the field.

Requirements

• 5+ years of experience with overhead and/or mobile cranes.
• Experience as a technical trainer or similar role.
• Trade school degree or equivalent experience preferred.
• Excellent presentation and communication skills.
• Ability to simplify complex technical concepts.
• Current certification in Mobile Crane operation is a plus.
• Ability to read and interpret electrical schematics.
• Experience with preventive maintenance practices.
• Strong troubleshooting skills with motor and drive systems.
• Ability to maintain mechanical components effectively.

Benefits

• Medical, Dental, and Vision plans.
• 401k plan with a match from day one.
• Profit sharing and identity theft protection.
• Travel insurance and accident insurance.
• 2-4 weeks of vacation based on service.
• 5 days of sick leave per year.
• 10 paid holidays per year.