Remote Customer Service & Travel Planner

Overview

We are seeking dedicated and enthusiastic Customer Service Agents to join our team and assist clients with planning unforgettable travel experiences. This role involves coordinating travel arrangements, including flights, accommodations, transportation, and tours, while ensuring seamless and stress-free journeys.

In Short

• Engage with clients to understand their travel preferences and requirements.
• Create customized travel itineraries.
• Secure reservations for travel components.
• Assist clients in obtaining necessary travel documentation.
• Provide detailed information on destinations and travel advice.
• Address issues and present alternative solutions.
• Work within clients' financial constraints.
• Maintain regular communication with clients.
• Stay updated on travel trends and regulations.
• Promote travel services and maintain a client database.

Requirements

• High school diploma or equivalent required; a bachelor's degree in hospitality or tourism is a plus.
• Prior experience in travel planning or customer service is advantageous.
• Strong communication and interpersonal abilities.
• Excellent attention to detail and organizational skills.
• Problem-solving capabilities.
• Proficiency with travel booking software.
• Self-motivated and passionate about travel.
• Adaptable and committed to outstanding customer service.

Benefits

• Career advancement opportunities.
• Receive your own IATA number.
• Access to discounted travel benefits.
• Participation in familiarization trips.
• Flexible working hours.
• Work from home.