International Student Enrollment/Sales Support Coordinator - Remote

Overview

The International Student Enrollment/Sales Support Coordinator will provide assistance to our US based admissions team and sales team in the region. The Coordinator will proactively outreach to assist agents and students in submitting applications, overcoming any roadblocks they may face. The Coordinator is expected to provide excellent customer support to agents and students and collaborating with colleagues.

In Short

• Serve as the key contact for agencies and students.
• Provide excellent customer service to partner agents.
• Guide students through the application process.
• Achieve monthly submission targets.
• Ensure after-arrival care for students.
• Liaise with US admissions team about new applications.
• Input student information data in CRM tools.
• Maintain confidentiality of student information.
• Prepare reports on engagement and application status.
• Work independently and as part of a team.

Requirements

• 3+ years in customer service or account management.
• Excellent English communication and listening skills.
• Ability to speak multiple languages is a plus.
• Proficiency in CRM tools and Microsoft Office.
• Detail-oriented with strong organizational skills.
• Proven ability to achieve targets.
• Strong collaboration skills.
• Flexible and adaptable to evolving processes.

Benefits

• Opportunity to work fully remote.
• Engaging work environment.
• Supportive team structure.
• Professional growth opportunities.