Call Center Representative - Remote

Overview

As a Call Center Representative at Jonesbororealtycompany, you will be the first point of contact for our clients, providing exceptional customer service and support.

In Short

• Handle incoming calls and respond to customer inquiries.
• Provide information about services and properties.
• Schedule appointments and property viewings.
• Follow up with clients on their inquiries.
• Maintain accurate records of client interactions.
• Assist with administrative tasks like data entry.
• Work in a fast-paced office environment.
• Occasional weekend and evening shifts may be required.
• Remote work may be needed based on company needs.
• Join a leading real estate company in the Jonesboro area.

Requirements

• High school diploma or equivalent.
• Previous experience in a call center or customer service role preferred.
• Excellent verbal and written communication skills.
• Strong problem-solving and multitasking abilities.
• Proficient in Microsoft Office.
• Able to learn new software quickly.
• Ability to handle high call volumes.
• Real estate knowledge is a plus.

Benefits

• Competitive salary.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Opportunities for growth and advancement.