Inside Sales Representative (Family Advisor) - Remote

Overview

The Inside Sales Representative or Family Advisor plays a pivotal role in helping families find appropriate private-pay senior living options. Success in this remote, inside sales position, relies on effective communication, empathy, salesmanship, and collaboration with both care seekers and senior living communities.

In Short

• Guide families through the senior living search process.
• Communicate partner community offerings and unique benefits.
• Actively listen to care seeker’s needs.
• Engage in effective probing and ask insightful questions.
• Leverage technology to provide the best outcomes.
• Maintain consistent performance metrics.
• Meet and exceed sales quotas.
• Manage a lead pipeline within the CRM.
• Deliver mission-driven value to care seekers.
• Work in a structured, remote environment.

Requirements

• 3+ years of documented sales success.
• Strong attention to detail and organizational skills.
• Excellent communication skills, both verbal and written.
• Experience in a metrics-driven environment.
• Ability to handle emotionally charged calls.
• Comfortable following scripted communication.
• Ability to multitask with a CRM.
• High computer literacy.
• Experience with high call volume.
• Industry knowledge of senior care preferred.

Benefits

• Competitive base wage and uncapped performance-based bonuses.
• Commissions in first 3 months to average $10K+.
• Comprehensive benefits package.
• 401(k) Employer Match.
• Opportunities for professional development.
• Supportive workplace culture.
• 3.5 weeks of paid time off in the first year.
• Paid training and all necessary equipment provided.
• No cold calling required.